/* Ticket SPA — đồng bộ html/ticket.html (scoped trong #view-ticket) */

#view-ticket {
    --bg-deep-midnight: #020617;
    --bg-dark-slate: #0f172a;
    --text-white: #ffffff;
    --text-slate-300: #cbd5e1;
    --text-slate-400: #94a3b8;
    --accent-cyan: #06b6d4;
    --accent-purple: #a855f7;
    --accent-green: #10b981;
    --glass-bg: rgba(15, 23, 42, 0.45);
    --glass-border: rgba(255, 255, 255, 0.08);
    --glass-blur: 24px;
    --card-radius: 32px;
    --pill-radius: 999px;
    --input-radius: 20px;

    width: 100%;
    min-width: 0;
    box-sizing: border-box;
    font-family: "Plus Jakarta Sans", sans-serif;
    color: var(--text-slate-300);
    position: relative;
}

#view-ticket *,
#view-ticket *::before,
#view-ticket *::after {
    box-sizing: border-box;
}

#view-ticket .hidden {
    display: none !important;
}

#view-ticket .ticket-page-root {
    position: relative;
    min-height: 100%;
    overflow-x: hidden;
}

/* Ambient */
#view-ticket .ambient-glow {
    position: fixed;
    border-radius: 50%;
    filter: blur(140px);
    z-index: 0;
    opacity: 0.4;
    pointer-events: none;
    animation: ticket-pulse-glow 8s infinite alternate ease-in-out;
}

#view-ticket .ambient-glow-cyan {
    top: -15%;
    left: -10%;
    width: 600px;
    height: 600px;
    background: var(--accent-cyan);
}

#view-ticket .ambient-glow-purple {
    bottom: -20%;
    right: -10%;
    width: 700px;
    height: 700px;
    background: var(--accent-purple);
    opacity: 0.25;
    animation-delay: 2s;
}

@keyframes ticket-pulse-glow {
    0% {
        transform: scale(1);
        opacity: 0.3;
    }
    100% {
        transform: scale(1.1);
        opacity: 0.5;
    }
}

#view-ticket .ticket-layout-container {
    max-width: 1440px;
    margin: 0 auto;
    padding: 40px 24px;
    position: relative;
    z-index: 1;
}

#view-ticket .page-header {
    margin-bottom: 48px;
    display: flex;
    align-items: center;
    gap: 16px;
}

#view-ticket .page-header h1 {
    color: var(--text-white);
    font-size: 36px;
    font-weight: 900;
    letter-spacing: -0.05em;
    text-shadow: 0 0 24px rgba(255, 255, 255, 0.25);
    margin: 0;
    line-height: 1.1;
}

#view-ticket .heading-glow {
    color: var(--text-white);
    font-weight: 800;
    font-size: 18px;
    letter-spacing: -0.03em;
    text-transform: uppercase;
    text-shadow: 0 0 16px rgba(255, 255, 255, 0.15);
    margin: 0 0 24px;
}

#view-ticket .heading-glow--inline {
    margin: 0;
}

#view-ticket .heading-glow--sidebar {
    margin: 0;
    font-size: 16px;
}

#view-ticket .detail-ticket-title {
    margin: 0 0 8px;
    font-size: 24px;
}

#view-ticket .bento-grid {
    display: grid;
    grid-template-columns: 380px 1fr;
    gap: 24px;
    align-items: start;
}

#view-ticket .glass-card {
    background: var(--glass-bg);
    backdrop-filter: blur(var(--glass-blur));
    -webkit-backdrop-filter: blur(var(--glass-blur));
    border: 1px solid var(--glass-border);
    border-radius: var(--card-radius);
    padding: 36px;
    box-shadow: 0 24px 48px rgba(0, 0, 0, 0.2);
    transition: all 0.4s cubic-bezier(0.175, 0.885, 0.32, 1.275);
    width: 100%;
    min-width: 0;
}

#view-ticket .glass-card--detail {
    padding-bottom: 24px;
}

#view-ticket .glass-card.interactive:hover {
    transform: translateY(-8px);
    border-color: rgba(6, 182, 212, 0.3);
    box-shadow: 0 32px 64px rgba(0, 0, 0, 0.5), 0 0 40px rgba(6, 182, 212, 0.15);
}

#view-ticket .form-group {
    margin-bottom: 24px;
}

#view-ticket .form-group label {
    display: block;
    font-size: 13px;
    font-weight: 800;
    color: var(--text-slate-300);
    margin-bottom: 10px;
    text-transform: uppercase;
    letter-spacing: 0.05em;
}

#view-ticket .form-group label span {
    color: #f43f5e;
}

#view-ticket .glass-card input[type="text"],
#view-ticket .glass-card textarea,
#view-ticket .glass-card select {
    width: 100%;
    background: rgba(0, 0, 0, 0.3);
    border: 1px solid var(--glass-border);
    border-radius: var(--input-radius);
    padding: 16px 20px;
    color: var(--text-white);
    font-family: inherit;
    font-size: 15px;
    transition: all 0.3s ease;
    outline: none;
    box-shadow: inset 0 2px 10px rgba(0, 0, 0, 0.2);
}

#view-ticket .glass-card input[type="text"],
#view-ticket .glass-card select {
    height: 56px;
}

#view-ticket .glass-card textarea {
    resize: vertical;
    min-height: 140px;
    line-height: 1.6;
    border-radius: 24px;
}

#view-ticket .glass-card input[type="text"]:focus,
#view-ticket .glass-card textarea:focus,
#view-ticket .glass-card select:focus {
    border-color: var(--accent-cyan);
    box-shadow: inset 0 2px 10px rgba(0, 0, 0, 0.2), 0 0 20px rgba(6, 182, 212, 0.2);
    background: rgba(0, 0, 0, 0.5);
}

#view-ticket .glass-card select {
    appearance: none;
    cursor: pointer;
    border-radius: var(--pill-radius);
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='24' height='24' viewBox='0 0 24 24' fill='none' stroke='%23cbd5e1' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpolyline points='6 9 12 15 18 9'%3E%3C/polyline%3E%3C/svg%3E");
    background-repeat: no-repeat;
    background-position: right 16px center;
    background-size: 16px;
    padding-right: 48px;
}

#view-ticket .glass-card select option {
    background-color: var(--bg-dark-slate);
    color: var(--text-white);
}

#view-ticket .file-upload-wrapper {
    display: flex;
    align-items: center;
    gap: 16px;
}

#view-ticket .glass-card input[type="file"] {
    color: var(--text-slate-400);
    font-size: 14px;
    width: 100%;
}

#view-ticket .glass-card input[type="file"]::file-selector-button {
    background: rgba(255, 255, 255, 0.05);
    color: var(--text-white);
    border: 1px solid var(--glass-border);
    padding: 10px 20px;
    border-radius: var(--pill-radius);
    cursor: pointer;
    font-family: inherit;
    font-weight: 600;
    transition: all 0.3s;
    margin-right: 16px;
}

#view-ticket .glass-card input[type="file"]::file-selector-button:hover {
    background: rgba(255, 255, 255, 0.15);
    border-color: rgba(255, 255, 255, 0.3);
}

#view-ticket .btn-primary {
    display: inline-flex;
    justify-content: center;
    align-items: center;
    gap: 12px;
    width: 100%;
    background: var(--accent-cyan);
    color: var(--bg-deep-midnight);
    font-family: inherit;
    font-weight: 900;
    font-size: 16px;
    padding: 18px 32px;
    border: none;
    border-radius: var(--pill-radius);
    cursor: pointer;
    transition: all 0.3s ease;
    text-transform: uppercase;
    letter-spacing: 0.05em;
    margin-top: 16px;
    box-shadow: 0 0 24px rgba(6, 182, 212, 0.4);
}

#view-ticket .btn-primary:hover:not(:disabled) {
    background: #0ef1ff;
    box-shadow: 0 0 40px rgba(6, 182, 212, 0.7);
    transform: translateY(-2px);
}

#view-ticket .btn-primary:disabled {
    opacity: 0.6;
    cursor: not-allowed;
    transform: none;
}

#view-ticket .btn-primary--send {
    width: auto;
    margin-top: 0;
    padding: 12px 28px;
    border-radius: 16px;
}

#view-ticket .ticket-form-alert {
    margin-bottom: 16px;
    padding: 12px 16px;
    border-radius: 16px;
    border: 1px solid rgba(239, 68, 68, 0.45);
    background: rgba(69, 10, 10, 0.45);
    color: #fecaca;
    font-size: 14px;
}

#view-ticket .ticket-header-row {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 24px;
    padding-bottom: 24px;
    border-bottom: 1px solid var(--glass-border);
}

#view-ticket .ticket-header-row--compact {
    margin-bottom: 16px;
    padding-bottom: 16px;
}

#view-ticket .ticket-filter-select-wrap {
    width: 160px;
    flex-shrink: 0;
}

#view-ticket .ticket-list {
    list-style: none;
    margin: 0;
    padding: 0;
}

#view-ticket .ticket-list > li {
    list-style: none;
    margin: 0;
    padding: 0;
}

#view-ticket .ticket-item {
    display: flex;
    gap: 16px;
    padding: 20px;
    margin-bottom: 12px;
    border-radius: 20px;
    background: transparent;
    border: 1px solid transparent;
    cursor: pointer;
    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
    text-decoration: none;
    color: inherit;
    width: 100%;
    text-align: left;
    font: inherit;
    box-sizing: border-box;
}

#view-ticket button.ticket-item {
    font: inherit;
}

#view-ticket .ticket-item:last-child {
    margin-bottom: 0;
}

#view-ticket .ticket-item:hover {
    background: rgba(255, 255, 255, 0.03);
    border-color: rgba(255, 255, 255, 0.1);
    transform: translateY(-2px);
    box-shadow: 0 10px 30px rgba(0, 0, 0, 0.2);
}

#view-ticket .ticket-item--active {
    background: rgba(255, 255, 255, 0.05);
    border-color: rgba(6, 182, 212, 0.25);
}

#view-ticket .ticket-avatar {
    width: 44px;
    height: 44px;
    border-radius: 50%;
    background: rgba(6, 182, 212, 0.08);
    border: 1px solid rgba(6, 182, 212, 0.3);
    display: flex;
    align-items: center;
    justify-content: center;
    color: var(--accent-cyan);
    font-weight: 900;
    font-size: 16px;
    flex-shrink: 0;
    box-shadow: inset 0 0 15px rgba(6, 182, 212, 0.1);
}

#view-ticket .ticket-avatar--purple {
    color: var(--accent-purple);
    border-color: rgba(168, 85, 247, 0.3);
    background: rgba(168, 85, 247, 0.1);
}

#view-ticket .ticket-avatar--green {
    color: var(--accent-green);
    border-color: rgba(16, 185, 129, 0.3);
    background: rgba(16, 185, 129, 0.1);
}

#view-ticket .ticket-content {
    flex: 1;
    min-width: 0;
}

#view-ticket .ticket-top {
    display: flex;
    justify-content: space-between;
    align-items: flex-start;
    margin-bottom: 6px;
}

#view-ticket .ticket-title {
    color: var(--text-white);
    font-size: 16px;
    font-weight: 800;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    margin-bottom: 0;
    transition: color 0.3s;
    letter-spacing: -0.01em;
}

#view-ticket .ticket-item:hover .ticket-title {
    color: var(--accent-cyan);
}

#view-ticket .ticket-date {
    font-size: 12px;
    color: var(--text-slate-400);
    font-weight: 600;
    white-space: nowrap;
    margin-left: 12px;
    padding-top: 2px;
    flex-shrink: 0;
}

#view-ticket .ticket-snippet {
    font-size: 13px;
    color: var(--text-slate-400);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    margin-bottom: 12px;
}

#view-ticket .ticket-meta {
    display: flex;
    align-items: center;
    gap: 12px;
    flex-wrap: wrap;
}

#view-ticket .ticket-id {
    font-size: 11px;
    font-weight: 900;
    color: var(--text-slate-300);
    background: rgba(255, 255, 255, 0.08);
    padding: 4px 8px;
    border-radius: 6px;
    letter-spacing: 0.05em;
}

#view-ticket .badge {
    padding: 4px 12px;
    border-radius: var(--pill-radius);
    font-size: 10px;
    font-weight: 900;
    text-transform: uppercase;
    letter-spacing: 0.05em;
    display: inline-flex;
    align-items: center;
    justify-content: center;
}

#view-ticket .detail-header .badge {
    font-size: 12px;
    padding: 6px 16px;
}

#view-ticket .badge.purple {
    background: rgba(168, 85, 247, 0.15);
    border: 1px solid rgba(168, 85, 247, 0.4);
    color: #d8b4fe;
    box-shadow: 0 0 10px rgba(168, 85, 247, 0.2);
}

#view-ticket .badge.cyan {
    background: rgba(6, 182, 212, 0.15);
    border: 1px solid rgba(6, 182, 212, 0.4);
    color: #67e8f9;
    box-shadow: 0 0 10px rgba(6, 182, 212, 0.2);
}

#view-ticket .badge.green {
    background: rgba(16, 185, 129, 0.15);
    border: 1px solid rgba(16, 185, 129, 0.4);
    color: #6ee7b7;
    box-shadow: 0 0 10px rgba(16, 185, 129, 0.2);
}

#view-ticket .badge.muted,
#view-ticket .badge.badge--muted {
    background: rgba(255, 255, 255, 0.08);
    border: 1px solid var(--glass-border);
    color: var(--text-slate-400);
    box-shadow: none;
}

#view-ticket .detail-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-bottom: 32px;
    padding-bottom: 24px;
    border-bottom: 1px solid var(--glass-border);
    gap: 16px;
    flex-wrap: wrap;
}

#view-ticket .detail-ticket-code {
    font-size: 13px;
    color: var(--text-slate-400);
}

#view-ticket .detail-ticket-code strong {
    color: var(--text-white);
}

#view-ticket .back-btn {
    background: transparent;
    border: none;
    color: var(--accent-cyan);
    font-family: inherit;
    font-size: 14px;
    font-weight: 800;
    cursor: pointer;
    display: flex;
    align-items: center;
    gap: 8px;
    text-transform: uppercase;
    letter-spacing: 0.05em;
    transition: all 0.3s;
    margin-bottom: 24px;
    padding: 0;
}

#view-ticket .back-btn:hover {
    color: #fff;
    text-shadow: 0 0 15px rgba(6, 182, 212, 0.6);
    transform: translateX(-6px);
}

#view-ticket .message-history {
    display: flex;
    flex-direction: column;
    gap: 24px;
    margin-bottom: 40px;
}

#view-ticket .message-wrapper {
    display: flex;
    gap: 16px;
    animation: ticket-slide-up-fade 0.4s ease forwards;
    margin-bottom: 15px;
}

@keyframes ticket-slide-up-fade {
    from {
        opacity: 0;
        transform: translateY(12px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

#view-ticket .msg-avatar {
    width: 44px;
    height: 44px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 14px;
    font-weight: 900;
    flex-shrink: 0;
    box-shadow: 0 4px 15px rgba(0, 0, 0, 0.2);
}

#view-ticket .msg-avatar.customer {
    background: rgba(168, 85, 247, 0.15);
    border: 1px solid rgba(168, 85, 247, 0.4);
    color: #d8b4fe;
}

#view-ticket .msg-avatar.agent {
    background: rgba(6, 182, 212, 0.15);
    border: 1px solid rgba(6, 182, 212, 0.4);
    color: #67e8f9;
}

#view-ticket .msg-body {
    flex: 1;
    min-width: 0;
}

#view-ticket .msg-header {
    display: flex;
    align-items: baseline;
    gap: 12px;
    margin-bottom: 8px;
    flex-wrap: wrap;
}

#view-ticket .msg-sender {
    font-size: 15px;
    font-weight: 800;
    color: var(--text-white);
}

#view-ticket .msg-time {
    font-size: 12px;
    color: var(--text-slate-400);
    font-weight: 500;
}

#view-ticket .msg-box {
    padding: 20px 24px;
    line-height: 1.7;
    font-size: 15px;
    color: var(--text-slate-300);
    box-shadow: 0 4px 15px rgba(0, 0, 0, 0.1);
    transition: all 0.3s;
    white-space: pre-wrap;
    word-break: break-word;
}

#view-ticket .message-wrapper.customer .msg-box {
    background: rgba(0, 0, 0, 0.25);
    border: 1px solid var(--glass-border);
    border-radius: 4px 20px 20px 20px;
}

#view-ticket .message-wrapper.customer .msg-box:hover {
    border-color: rgba(255, 255, 255, 0.15);
}

#view-ticket .message-wrapper.agent .msg-box {
    background: rgba(6, 182, 212, 0.05);
    border: 1px solid rgba(6, 182, 212, 0.15);
    border-radius: 4px 20px 20px 20px;
    border-left: 3px solid var(--accent-cyan);
}

#view-ticket .message-wrapper.agent .msg-box:hover {
    background: rgba(6, 182, 212, 0.08);
    border-color: rgba(6, 182, 212, 0.3);
}

#view-ticket .msg-box .msg-attachments {
    margin-top: 12px;
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
}

#view-ticket .msg-box .attachment-img-link img {
    max-height: 120px;
    border-radius: 12px;
    border: 1px solid var(--glass-border);
}

#view-ticket .msg-box .attachment-url {
    font-size: 14px;
    color: var(--accent-cyan);
    word-break: break-all;
}

#view-ticket .reply-section {
    margin-top: 40px;
}

#view-ticket .composer-container {
    background: rgba(0, 0, 0, 0.3);
    border: 1px solid var(--glass-border);
    border-radius: 24px;
    padding: 16px;
    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
    box-shadow: inset 0 2px 10px rgba(0, 0, 0, 0.2);
}

#view-ticket .composer-container:focus-within {
    border-color: var(--accent-cyan);
    box-shadow: 0 0 20px rgba(6, 182, 212, 0.15), inset 0 2px 10px rgba(0, 0, 0, 0.3);
    background: rgba(0, 0, 0, 0.5);
}

#view-ticket .composer-textarea {
    width: 100%;
    background: transparent;
    border: none;
    color: var(--text-white);
    font-family: inherit;
    font-size: 15px;
    resize: vertical;
    min-height: 100px;
    line-height: 1.6;
    outline: none;
    padding: 8px;
}

#view-ticket .composer-textarea::placeholder {
    color: var(--text-slate-400);
}

#view-ticket .composer-toolbar {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-top: 12px;
    padding-top: 16px;
    border-top: 1px solid var(--glass-border);
    flex-wrap: wrap;
    gap: 16px;
}

#view-ticket .attach-btn-wrapper {
    position: relative;
    display: inline-flex;
    align-items: center;
    flex-wrap: wrap;
    gap: 8px;
}

#view-ticket .attach-btn {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    background: transparent;
    color: var(--text-slate-400);
    border: 1px solid transparent;
    padding: 8px 16px;
    border-radius: var(--pill-radius);
    cursor: pointer;
    font-family: inherit;
    font-size: 14px;
    font-weight: 600;
    transition: all 0.3s;
}

#view-ticket .attach-btn:hover {
    background: rgba(255, 255, 255, 0.05);
    color: var(--text-white);
    border-color: rgba(255, 255, 255, 0.1);
}

#view-ticket .composer-file-input {
    position: absolute;
    width: 1px;
    height: 1px;
    padding: 0;
    margin: -1px;
    overflow: hidden;
    clip: rect(0, 0, 0, 0);
    white-space: nowrap;
    border: 0;
}

#view-ticket .composer-file-names {
    font-size: 13px;
    color: var(--text-slate-400);
    margin-left: 8px;
}

#view-ticket .pagination {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 16px;
    margin-bottom: 24px;
    padding: 12px 16px;
    border-top: 1px dashed rgba(255, 255, 255, 0.05);
    flex-wrap: wrap;
}

#view-ticket .btn-outline {
    background: transparent;
    border: 1px solid var(--glass-border);
    color: var(--text-slate-400);
    padding: 8px 16px;
    border-radius: var(--pill-radius);
    cursor: pointer;
    font-family: inherit;
    font-weight: 600;
    font-size: 14px;
    transition: all 0.3s;
    display: flex;
    align-items: center;
    gap: 8px;
}

#view-ticket .btn-outline:hover:not(:disabled) {
    background: rgba(255, 255, 255, 0.08);
    color: var(--text-white);
    border-color: rgba(255, 255, 255, 0.2);
}

#view-ticket .btn-outline:disabled,
#view-ticket .btn-outline.disabled {
    opacity: 0.4;
    cursor: not-allowed;
    border-color: var(--glass-border);
    background: transparent;
    color: var(--text-slate-400);
}

#view-ticket .page-info {
    font-size: 13px;
    font-weight: 800;
    color: var(--text-slate-400);
    text-transform: uppercase;
    letter-spacing: 0.05em;
}

#view-ticket .ticket-list-pagination {
    margin-top: 8px;
    padding-top: 16px;
}

#view-ticket .ticket-list-pagination .ticket-page-row {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    justify-content: center;
    align-items: center;
}

#view-ticket .ticket-list-pagination .ticket-page-btn {
    min-width: 2.25rem;
    padding: 8px 14px;
    border-radius: var(--pill-radius);
    font-size: 13px;
    font-weight: 700;
    border: 1px solid var(--glass-border);
    background: rgba(0, 0, 0, 0.25);
    color: var(--text-slate-300);
    cursor: pointer;
    font-family: inherit;
    transition: all 0.2s;
}

#view-ticket .ticket-list-pagination .ticket-page-btn:hover {
    background: rgba(255, 255, 255, 0.08);
    color: var(--text-white);
}

#view-ticket .ticket-list-pagination .ticket-page-btn.is-active {
    background: var(--accent-cyan);
    border-color: var(--accent-cyan);
    color: var(--bg-deep-midnight);
}

#view-ticket .ticket-reply-closed-note {
    margin-bottom: 24px;
    padding: 16px 20px;
    border-radius: 20px;
    border: 1px solid var(--glass-border);
    background: rgba(0, 0, 0, 0.2);
    color: var(--text-slate-400);
    font-size: 15px;
}

#view-ticket .ticket-list-empty {
    text-align: center;
    padding: 32px 16px;
    color: var(--text-slate-400);
    font-size: 15px;
    line-height: 1.6;
}

#view-ticket .ticket-preview-row {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    margin-top: 12px;
}

#view-ticket .ticket-preview-row--composer {
    margin-top: 12px;
    padding: 0 8px 8px;
}

#view-ticket .ticket-preview-item {
    position: relative;
    width: 4.5rem;
    height: 4.5rem;
    border-radius: 12px;
    overflow: hidden;
    border: 1px solid var(--glass-border);
}

#view-ticket .ticket-preview-item img {
    width: 100%;
    height: 100%;
    object-fit: cover;
}

#view-ticket .ticket-preview-remove {
    position: absolute;
    top: 4px;
    right: 4px;
    width: 22px;
    height: 22px;
    border: none;
    border-radius: 50%;
    background: rgba(15, 23, 42, 0.9);
    color: #fff;
    font-size: 14px;
    line-height: 1;
    cursor: pointer;
}

#view-ticket .ticket-skel {
    display: flex;
    flex-direction: column;
    gap: 12px;
    padding: 8px 0;
}

#view-ticket .ticket-skel--list {
    min-height: 100px;
}

#view-ticket .ticket-skel-line {
    height: 12px;
    border-radius: 6px;
    background: rgba(255, 255, 255, 0.08);
    animation: ticket-skel-pulse 1.2s ease-in-out infinite;
}

#view-ticket .ticket-skel-line:nth-child(2) {
    width: 85%;
}

#view-ticket .ticket-skel-line--short,
#view-ticket .ticket-skel-line:nth-child(3) {
    width: 70%;
}

@keyframes ticket-skel-pulse {
    0%,
    100% {
        opacity: 0.45;
    }
    50% {
        opacity: 0.9;
    }
}

@media (max-width: 1024px) {
    #view-ticket .bento-grid {
        grid-template-columns: 1fr;
    }

    #view-ticket .ambient-glow {
        filter: blur(100px);
    }

    #view-ticket .page-header h1 {
        font-size: 28px;
    }
}

@media (max-width: 768px) {
    #view-ticket .glass-card {
        padding: 24px;
    }

    #view-ticket .ticket-header-row {
        flex-direction: column;
        align-items: stretch;
        gap: 16px;
    }

    #view-ticket .ticket-filter-select-wrap {
        width: 100%;
    }

    #view-ticket .composer-toolbar {
        flex-direction: column;
        align-items: stretch;
    }

    #view-ticket .btn-primary {
        width: 100%;
        justify-content: center;
        margin-top: 0;
    }

    #view-ticket .btn-primary--send {
        width: 100%;
    }
}